Returns & Exchanges

At Heat Holders, we want you to stay cozy and satisfied with your purchase; if you are not completely happy, you may return your unworn items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Ensure all products are in their original packaging with tags attached, and include the provided packing slip inside the parcel.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label generated from our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund is processed within 7-10 business days.